Healthcare organizations nationwide are grappling with industry-wide nursing shortages, financial constraints, and changing consumer expectations. These pressures are especially intense for small and mid-sized health systems: Limited buying power, narrow to negative margins, and rural locations make it even harder to compete for skilled employees and absorb the rising costs of care delivery.

At the same time, smaller organizations have the opportunity to be more agile and responsive to local needs than larger providers. That commitment to adapt and innovate often bolsters care quality and access, and, as the most successful mid-sized health systems are demonstrating, it can also impact enterprise operations.

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Improving Healthcare Operations